Privacy Policy

The Seren web site is maintained by Poetry Wales Press Ltd, 57 Nolton Street, Bridgend, CF31 3AE, UK.

What follows is an outline of our policy on the information that is automatically compiled by our server when you visit We put it up to inform you that whatever personal information you supply will be used only by Seren; we will not sell or distribute information to anyone, so your involvement with the site will be entirely spam-free.

Seren’s use of information provided users:

Your privacy will be respected; no-one at Seren will violate it. Information collected at this site is confidential and will not be distributed, disclosed or traded.

This website does not collect ’personally identifying information’ about individuals except when specifically and knowingly provided by them. The website is designed so that user profiles cannot be entered or information extracted.

The only information we gather is either (i) Through purchase, where the only details available to us are your name, address, phone number (if supplied), books ordered and credit card details. (ii) When you become a member of only the details you give us and mailing lists you subscribe to are collected. This information is used only to provide you with the services you have asked for. All data is collected lawfully and in accordance with the Data Protection Act 1998

E-mails. You will not receive e-mail unless from Seren unless you have first consented, by signing up to the mailing lists in the Membership section of the site. You will receive a confirmation e-mail of orders placed, but you will not be placed on any of our mailing lists without your consent, nor will the specific data collected in the ordering process be used. To enable you to receive automatic notification of updates to the website - if you are a member - your ’personally identifying information’ will be used by us to provide this service.

Seren undertakes all its website fulfillment and consequently do not pass on customer details. Your ’personally identifying information’ may be used by us for internal editorial, marketing, or promotional purposes. You can at any time opt out of such use by e-mailing the following information to

1) Type REMOVE in the subject box;
2) include in the body text your e-mail address and a description of the area where you signed up (ie members, mailing list, whatever);
3) click on the link supplied in your original membership confirmation which will take you back to the page with your preferences on it. You can amend or unsubscribe at this page.

Please be sure to give the e-mail address that you used when you signed up.

Website users should be aware that voluntary disclosure of personal information (e.g., user name, e-mail address) on the site (for example offering a review on the noticeboard area), that this information can be collected and used by others and may result in unsolicited messages.

While your ’personally identifying information’ is protected as stated above, we will sometimes collect ’anonymous aggregated data’ - information that relates to you as a generic person and not as an individual - for statistical purposes. Seren will analyse this information internally to measure use of the website and improve your information and enjoyment of it. Most websites monitor their use in this fashion, but we wish you to be aware of it.

Cookies (small pieces of text saved to your hard disk by most shopping websites) are sometimes to gather information which can be sold on. Seren does not do this. People accessing do so anonymously. Seren do not  make any attempt to find out identities of those visiting the website. All the Seren cookie will contain is information about books placed in your shopping basket. When you purchase, your email address is used to confirm your order, when it is shipped, and to give you the option to receive an e-mail newsletter.

Though Seren may place a cookie in the browser file of a visitor to the website the cookie does not contain any ’personally identifying information’. Its function is to enable Seren to relate a user’s visit and use of the site to information that the user has specifically and knowingly.

Google Analytics - These cookies are used to collect information about how visitors use Seren use the information to compile reports and to help improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google will store this information. Google's privacy policy is available at:

Occasionally may host advertising banners which, if you link to the advertisers may result in your occasionally receiving cookies from them, a common practice. Seren does not control these cookies, which are not subject to this policy.

Most browsers are initially set to accept cookies. It is possible to configure your browser to refuse cookies or to raise an alert when they are sent. However, such is the balance of website design and use it is possible that some parts of will not function properly if you do so.


Please seek parental approval before sending any information about yourself (name, address, e-mail address, etc.) to anyone on the Internet.

Parents and guardians are encouraged to be involved with your children’s online usage and to be aware of the activities in which they are participating. As stated above, ’personally identifying information’ collected by Seren is ‘age-free’ and will only be used for internal purposes like market research; it may be included in our internal database if the person agrees by submitting ’personally identifying information’. This information will not be posted or published by us, or sold, rented or provided to any third parties. Additionally, what is called ’anonymous aggregated data’ may sometimes provided to our occasional advertisers for statistical purposes. Should be aware that if your child voluntarily disclose their name, e-mail address, etc. on the noticeboard, such disclosure may result in unsolicited messages from other parties, obviously. For any concerns regarding privacy issues please contact by clickinghere